24 Hour Hotline - 505.864.1383
Valencia Shelter Services began in 1989 as a crisis line to help women experiencing domestic violence to find shelter and resources to keep them safe. This agency has grown over the years to provide comprehensive services to hundreds of women, men, and children every year.
Bi-lingual services available.
Crisis Line
The 24 hour crisis line assists individuals seeking immediate support in accessing shelter and other resources they may need. We take calls from all over the country and can refer individuals to other shelters and resources as needed. When you are ready, we are here to listen @ 505.864.1383.
Helen’s Housing – ER Domestic Violence / Sexual Assault Shelter
Helen's House is a eighteen bed emergency domestic violence and sexual assault shelter for women and their children that are fleeing domestic violence. Shelter services include a safe place to sleep, healthy meals, individual and group counseling, weekly goal support, on site advocacy, clothing, laundry facility, limited transportation, and referral to other services as needed.
We also offer services to help males by assisting them with a hotel stay.
Transitional Housing Programs
La Vida Nueva is a scattered site transitional housing program for eligible families leaving shelter. This two year program provides rental assistance, weekly case management, advocacy, ongoing goal support, life skills training, job readiness training, limited financial assistance for job and school related necessities, individual and group counseling for the entire family, and case management for up to six months after leaving the program.
Safe At Home is a scattered site transitional housing program mirrored for VSS’ La Vida Nueva program and expanded it statewide. VSS in cooperation with New Mexico Coalition to End Homelessness (NMCEH) and other DV shelter providers are working together to make all homes safe for all in New Mexico. This two year program provides rental assistance, weekly case management, advocacy, ongoing goal support, life skills training, job readiness training, limited financial assistance for job and school related necessities, individual and group counseling for the entire family, and case management for up to six months after leaving the program.
Batterer’s Intervention Group
We provide a 52 week educational group for those who have chosen to use violence. The group is participant led in a trauma-focused secure space that allows for self-exploration to facilitate change.
Legal Advocacy Program
Our Legal Advocacy Program includes support with filing restraining orders, court preparation, court attendance, and community outreach and education. Court many times can be confusing and overwhelming so let us walk alongside you on this journey.
Outreach for Systemic Change
Prevention Education: Over the past 30 years, VSS has not only worked to intervene in responding to multiple forms of violence, but also to create community and societal shifts to respond to that violence. VSS’ Prevention programming facilitates meaningful conversations around consent, healthy relationships and rigid roles stereotypes that can cause violence in a community. Though these conversations we can educate our youth to navigate and live a life free of violence.
VSS’ Child Advocacy Center Multidisciplinary Team (MD)
DV/SA Task Force.
Mental Health Therapy
VSS provides individual and group therapy for children, teens, and adults. VSS' dynamic clinical team specializes in play and expressive arts therapy, TAT, and many other effective modalities providing a holistic approach to treatment.
We believe in providing trauma-informed services to all individuals and families we serve.
Bi-lingual services available.